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OpenAI makes ChatGPT Health available to all US users

OpenAI makes ChatGPT Health available to all US users

Tech TechCrunch
OpenAI expanded its ChatGPT Health feature to all US users despite ongoing legal scrutiny over medical reliability.
What: ChatGPT Health, which integrates data from services like Apple Health, Function, and MyFitnessPal as well as hospital systems like Epic and Oracle, is now available to all adult US users. OpenAI claims its new GPT 5.6-Luna model shows improved performance on its internal HealthBench benchmark, though it maintains that the tool is not for diagnosis or treatment.
Why it matters: AI labs are prioritizing the integration of personal health data to increase model utility, despite a documented 'reliability gap' in medical advice that exposes them to significant legal and ethical risks.
Decoder
  • HealthBench: An internal benchmark suite developed by OpenAI to evaluate the performance of LLMs on medical and health-related queries.
Original article

OpenAI said today it is making ChatGPT Health, a feature that helps users with health-related queries, available to all U.S.-based users over 18 across all plans. The announcement comes a day after a Florida-based pastor sued the company for giving a near-fatal suggestion not to consult a doctor.

The company started testing the feature through a dedicated hub earlier in January, allowing users to integrate data from other services and their personal information from services such as Apple Health, Function, and MyFitnessPal.

At that time, OpenAI said users were asking 230 million health-related queries each week. That number has now gone up to 300 million.

Users can also integrate their medical records from hospital systems like Epic and Oracle Health, and health platforms like One Medical and Function Health.

OpenAI said earlier that users needed to use the health hub for health-related queries. Now they can choose to draw insights from connected information in the health section in all queries. The company said during the testing it observed that 70% of health-related queries took place outside the dedicated hub. Through this new feature, users can use their health information to get information on food or allergies in the general chat.

The company noted that its models have made progress in answering health-related queries. The company noted that the smallest model from its latest release, GPT 5.6-Luna, outperforms GPT 5.5 on HealthBench evaluation, an open source benchmark developed by the company to evaluate large language models (LLMs) on health queries. OpenAI said that it doesn’t use any user data to train its model, and it works with physicians to improve its models on health queries.

Despite these performance gains, the company maintains in its terms that its services are “not intended for use in the diagnosis or treatment of any health condition.” The company cited these clauses in response to the above lawsuit, and also told The New York Times that it is working on making health- or medicine-related answers safer. With the latest roll out, OpenAI said it wants people to verify information and take medical decisions based on professional advice.

Several studies have highlighted that AI bots are not reliable for medical advice. However, this has not deterred companies like Anthropic and Google from launching health-related AI features.

Health in ChatGPT is rolling out to logged-in U.S. users with free, Go, Plus, and Pro plans on the web and iOS this week.

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