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‘The world seems to be ready': An interview with OpenAI head of product Thibault Sottiaux
OpenAI’s head of product Thibault Sottiaux suggests the company is moving toward 'discovery-led' design to make agents universally accessible.
What: In an interview, Sottiaux discussed the transition of models from technical developer tools (Codex) to mass-market agentic platforms (ChatGPT Work), emphasizing minimal UI and 'magic' experiences.
Why it matters: This underscores a shift in product philosophy where AI companies aim to commoditize the model interface, hiding complexity behind a conversational layer that learns from user behavior.
Original article
Thibault Sottiaux is widely known as the guy who resets people's token limits whenever OpenAI's Codex hits a growth milestone. OpenAI plans to bring the same treatment to ChatGPT Work, a platform for white-collar workers leveraging AI agents. This article features an interview with Sottiaux on Codex, winning over skeptics, discovery as a product design philosophy, and the cost of intelligence.
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