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Bold, optimistic, empathetic: How a retirement company perfected its look for Gen Z
Standard Life, a 200-year-old retirement company, rebranded with Conran Design Group to appear bold, optimistic, and empathetic to Gen Z, introducing a "Journey Line" asset.
What: Standard Life collaborated with Conran Design Group to overhaul its brand identity by May 23, 2026, targeting younger audiences with a vibrant, digital-first aesthetic, conversational tone, and a "Journey Line" graphic to symbolize the retirement journey, while retaining trust and heritage.
Why it matters: This rebrand illustrates the challenge faced by legacy financial institutions in connecting with younger generations, highlighting a strategic shift towards more approachable and emotionally resonant branding to make complex financial planning more engaging.
Decoder
- Gen Z: Refers to Generation Z, generally individuals born between the late 1990s and early 2010s.
Original article
Standard Life worked with Conran Design Group to modernize its 200-year-old brand and make retirement planning feel more relevant and approachable to younger audiences by introducing a bolder, more optimistic identity, updated digital-first visuals, conversational messaging, and a new “Journey Line” brand asset symbolizing the ups and downs of retirement. The rebrand aimed to shift perceptions of pensions from intimidating and passive to empowering and human, while preserving the trust and heritage expected from a long-established financial institution.
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